PRIVACY POLICY

Last updated: 24 February 2023

Welcome to our website, tamerlanesdaughters.com. Your privacy on our website is important to us and we want you to be confident that your personal data is kept safely and securely in compliance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

This Privacy Policy explains what information we collect about you, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may amend this policy from time to time in line with legislation of industry developments, so please consult this page regularly to review the most current version.

By using our website, you confirm to have understood this Privacy Policy and agree to be bound by it.

HOW WE COLLECT INFORMATION FROM YOU

We obtain information about you when you use our website, for example, when you browse our site, contact us about products and services, register to receive notifications from us, or place an order with us.

WHAT INFORMATION WE COLLECT

We only collect, keep, use or share information that we need for genuine business purposes, when you have explicitly consented us to do so, or when we are legally obliged to. The personal information we collect might include your name, address, email address, IP address, telephone number, payment details, geographic location, and information regarding what pages are accessed and when.

WHAT INFORMATION WE NEVER COLLECT

We never collect your passwords or credit card data.
If you set up an online account with us, your login password is encrypted and not something we have access to.
When you place an online order with us, we do not receive your credit card data. Our payment service provider processes these securely and tokenised on our behalf as a data processor.

HOW WE USE YOUR INFORMATION

Data regulations mean that we are allowed to use and share your personal information only where we have specific and proper reason to do so. As such, we use your information in a number of different ways:

  • To verify your identity.

  • To process any orders that you place on our website, or to carry out our obligations from any contracts entered into by you and us.

  • To respond to your queries, refund requests and complaints.

  • To protect our business and your account from fraud and other illegal activities.

  • With your explicit consent, to send you personalised communications by email in relation to news and offers. (You can opt out of our email communications at any time by either using the relevant links in our email communication or by contacting us directly by email).

  • To send you communications that are required by law or which are necessary to inform you about changes to the services we provide to you.

  • To administer any promotions which you enter based on your explicit consent at the time of entering.

  • For market research purposes, to better understand the needs of our customers.

  • To comply with our contractual or legal obligations to share data with law enforcement.

HOW LONG WE KEEP YOUR INFORMATION

We are legally required to hold some types of information to fulfil our obligations. We will retain your personal information for as long as you have your account with us, or as long as it is needed to provide you with the services and customer support of your relevant activity with us.

HOW YOU CAN MANAGE YOUR INFORMATION

The accuracy of your information is important to us. You can request the correction of any inaccurate information we hold about you (for example, if you changed your address or email address) by either actioning it in your online account or by contacting us directly by email.

You have the right to request us to delete your personal data. To initiate this, please send us an email.

HOW WE PROTECT YOUR INFORMATION

We follow industry best practices with the aim of ensuring your personal data is protected at all times. For example, access to your online account is protected by an encrypted login password.

Furthermore, we partner with Squarespace as our website host who provide our site with state-of-the-art software and encryption technology (see ‘Squarespace’ section below).

HOW YOU KEEP YOUR INFORMATION SAFE

If you set up an online account with us, your login password is encrypted and not something we have access to. It is important that you take responsibility for protecting your account information by making sure to create a strong password, to never share it with others, to not use the same password for other online accounts, and to log out of your account at the end of each session.

Please note that we will never contact you by email to ask you to send or confirm any sensitive personal information such as passwords or credit card data. Please never share these with us by email.

WHO HAS ACCESS TO YOUR INFORMATION

We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.

SQUARESPACE

Our website, including our online shop, is hosted by Squarespace, Inc. They provide us with the platform and technology that allows us to offer our services and sell our products to you.

Data Storage
Your data is stored securely in Squarespace’s multiple tier III data centres across the United States using their cutting-edge Security Measures and Safeguards.

Payments
If you choose a direct payment gateway to complete your purchase on our website, then Squarespace stores your credit card data. It is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption that adheres to the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that, it is deleted.

For more insight, you may also want to consult Squarespace’s Terms of Service and Privacy Policy.

THIRD PARTY SERVICE PROVIDERS WORKING ON OUR BEHALF

We work with a number of trusted service providers for the purpose of completing business tasks and providing services to you on our behalf. These include payment service providers (such as PayPal and Stripe), delivery companies (such as DHL and UPS), and email clients (such as MailChimp). We pass on to these companies and businesses only the minimum amount of your personal information required to fulfil your orders or to provide a specific service to you on our behalf.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

TRANSFER OF BUSINESS

In the future, we may sell, buy, merge or partner with other companies or businesses. In such transactions, we may include your information among the transferred assets and take steps with the aim of ensuring that your privacy rights continue to be protected.

HOW YOU CAN OPT OUT OF OUR MARKETING COMMUNICATION

You have full control over whether you wish to receive marketing information from us. You can withdraw your consent to our marketing communication at any time by either using the relevant links in our email communication or by contacting us directly by email.

USE OF COOKIES

Our website uses ‘functional and required’ cookies to run effectively, and ‘analytics and performance’ cookies to allow us to deliver a more personalised service to you. Cookies collect statistical data about your browsing actions and patterns but do not identify you as an individual. For example, we use cookies to store your country preference.

It is possible to switch off ‘analytics and performance’ cookies at any time by disabling them in your browser preferences. For safety reasons, it is not possible to switch off ‘functional and required’ cookies; if you do not consent to these, please stop using our website.

An up-to-date list of cookies which our website host Squarespace might employ on our behalf can be viewed here.

LINKS TO AND FROM OTHER WEBSITES

Our website may contain hyperlinks to other websites of interest. This Privacy Policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be held responsible for the protection and privacy of any information you provide whilst visiting other sites, even if you access them using links from our website.

Likewise, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

CHILDREN UNDER THE AGE OF 13

Our website is not intended for children under the age of 13. If you are under 13 years of age, you are not permitted to submit any personal data through this website including purchasing, creating an account on our website, or joining our email newsletter. We do not knowingly collect personal data from children under the age of 13.

We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal data. If you have reason to believe that a child under the age of 13 has provided personal data to us though this website, please contact us by email and we will endeavour to remove that information from our databases.

MINORS BETWEEN THE AGE OF 13 AND 16

If you are between the age of 13 and 16, and resident in a state or province where the age of consent to the processing of personal data is above 13 (for example Austria, Czech Republic, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Slovakia, Spain), you must obtain parental consent before providing your personal details to this website including purchasing, creating an account on our website, or joining our email newsletter.

We encourage parents and legal guardians to monitor their minors’ internet usage and to help enforce our Privacy Policy by instructing their minors to provide personal data only with their explicit permission.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so please review it regularly to ensure that you are happy with the most current version. Any changes will take effect and shall be binding immediately upon their publication on this page of our website.

CONTACT

Any questions regarding this Privacy Policy, and any requests to amend or delete the personal information we hold about you, can be sent to us by email.